Privacy policy

Privacy Policy

This Privacy Policy describes how The Mammahood (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.themammahood.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

We value your trust and are committed to protecting your personal information. We collect only what is necessary to provide a smooth, secure, and reliable shopping experience.

By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. We will post the revised policy on the Site and update the “Last updated” date as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources. The information collected depends on how you interact with us.

We may use your information to:

  • Communicate with you

  • Improve and maintain our Services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect the rights, safety, and security of The Mammahood and our users

What Personal Information We Collect

Information You Provide Directly

  • Contact details (name, address, phone number, email)

  • Order information (billing and shipping address, payment confirmation)

  • Account information (username, password, security details)

  • Customer support communications

Providing certain information may be required to access specific features of the Services.

Information We Collect Automatically

We may collect usage information (“Usage Data”) using cookies, pixels, and similar technologies, including:

  • Device and browser information

  • IP address

  • Network connection details

  • Interaction data with the Site

Information from Third Parties

We may receive information from:

  • Shopify and other platform service providers

  • Payment processors (who handle payment details securely)

  • Analytics, fulfillment, and shipping partners

Any information received from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, and provide customer support.

Marketing and Communications

To send order-related updates and, where applicable, promotional communications. We do not sell or rent your personal information to third parties.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent or malicious activity.

Service Improvement

To understand how our Services are used and improve your experience.

Cookies

We use cookies to operate and improve our Site, remember preferences, run analytics, and optimise performance.

For details on Shopify cookies, visit:
https://www.shopify.com/legal/cookies

You may manage cookie preferences through your browser settings. Disabling cookies may impact functionality.

How We Disclose Personal Information

  • Service providers (payment processing, shipping, analytics, IT support)

  • Marketing and business partners (in accordance with their privacy policies)

  • Legal or regulatory authorities when required by law

  • Affiliates within our business group

We do not use or disclose sensitive personal information for profiling or inference without consent.

Third-Party Websites and Links

Our Site may include links to third-party platforms. We are not responsible for their privacy practices, content, or security. Please review their policies independently.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention

While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information

  • Correction or deletion

  • Data portability

  • Restriction or objection to processing

  • Withdrawal of consent

You may exercise these rights by contacting us. We may verify your identity before responding.

Complaints

If you have concerns about how your data is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Our Services and shipping are intended primarily for customers within India. If personal information is transferred outside your country of residence, we rely on legally recognised safeguards such as standard contractual clauses or equivalent mechanisms.

Contact Us

Email: hello@themammahood.com
Address: Doshi Risington, Rajiv Gandhi Salai, Karapakkam, Block B1, Chennai – 600097